Subject: Tech Support Candidate - Sujith Balaji
From: Sujith Balaji <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Oct 2021 04:41:48 -0400

| | Tech Support Test

Name | Sujith Balaji
E-mail | [email-masked]
Phone Number | (+91) 8015470465
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Currently in Bangalore
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Idfc first Bank | Sales officer | August 2021 | 25000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I will check internet connection followed by clearing my browser for cache and restarting it then by checking whether the site is shutdown for others too
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn on the bluetooth speaker and turn on bluetooth in mobile phone, check with paired devices list if not listed, check available devices list and pair with the bluetooth speaker manually with the passcode which will be mentioned by default on the phone.
What according to you makes you a good candidate for customer service or technical support job? | According to me, customer service job defines me as a good candidate.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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