Subject: Tech Support Candidate - Shiv Murti
From: Shiv Murti <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Oct 2021 03:50:08 -0400

| | Tech Support Test

Name | Shiv Murti
E-mail | [email-masked]
Phone Number | (+91) 9169418188
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Gurgaon
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will click on the refresh button.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First switch on the speaker
Press the blutooth button on speaker
Now switch on blutooth in your mobile phone
Search for the speaker device
Press on the name of the speaker from the list
Now pair the device
All set

What according to you makes you a good candidate for customer service or technical support job? | I am not saying that I am perfect but I never quit to any work and that is why I am a good candidate..
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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