Subject: Tech Support Candidate - Shiv Gopal Mishra
From: Shiv Gopal Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Oct 2021 03:34:42 -0400

| | Tech Support Test

Name | Shiv Gopal Mishra
E-mail | [email-masked]
Phone Number | (+91) 9140188436
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Kanpur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Bada Business Kanpur | IBC Manager | 30th October | 12500
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I'll refresh the web page and type www.ndtv.com using my keyboard.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Go to settings
Select bluetooth
Press on the turn on the bluetooth button
Search and select the preferred device to connect
Finally connect.

What according to you makes you a good candidate for customer service or technical support job? | Prior I have been selected for network help desk profile in HCL lucknow and I have learning atitude towords technology and keen interest, I feel so to apply for this position.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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