Subject: English Language Test - Taranjeet Kaur
From: Taranjeet Kaur <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 26 Oct 2021 12:32:17 -0400

| | Foreign Language Screening Test

Name | Taranjeet Kaur    /  (+91) 9354250676    / [email-masked]
Whats your first language | English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | Sir/mam we have tried to reach at your location to give you yours ordered handbag unfortunately our deliveryman is unable to find your location and contact you. Kindly set or change your delivery address by which we can provide you our best services
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | I am really sorry for the inconvenience sir/mam i ll surely assist you with our best solutions. Sir /mam as I can see you are saying that your product is damaged .in this case you can exchange your product

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