Subject: Trainer Candidate - VIJENDRA GAHALOT
From: VIJENDRA GAHALOT <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 26 Oct 2021 12:01:51 -0400

| | Tech Support Test

Name | VIJENDRA GAHALOT
E-mail | [email-masked]
Phone Number | (91) 8233116743
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | BHILWARA

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | PentagonSystem and Services PVT LTD | Customer Support Engineer | 11feb2021 | 22240
Previous Employer 1 | | | |
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | 1 week

Please briefly describe your work experience specifically in training?

To,

The H R  Manager,

Subject     :       To increase my capabilities properly with working your organization

Dear sir,

When the time starts talking, one should move out walking, walking with the vision…with a mission. with this in my mind, i would like to nourish myself under your umbrella group.

I want to have a rising platform being with you. I assure you that i will build equity & be reflected in your balance sheet as human assets.

Enclosing resume here with.

Thanking you,

May your business touch heights, awaiting a favorable reply.

Yours faithfully,

(Vijendra Singh Gahalot)

RESUME
VIJENDRA SINGH GAHALOT
Add- A231\1 Vivekananda Nagar Police line Bhilwara
Email –ID: - [email-masked]
Mobile: +91-8005848707, 8233116743

Objective:

To secure a challenging position where I can effectively contribute my skills as
Professional, Possessing and Technical Skill.

ACADEMIC PROFILE :-

• Secondary Form Rajasthan Bord Of Secondary Education Ajmer (RAJ.)40%
• Senior Secondary Form Rajasthan State Open School Jaipur (RAJ.)48.40%
• B.A. From Maharshi Dayanand Saraswati University Ajmer (RAJ.)42.38. 2015
• PGDCA From  Jaipur National University (RAJ) 62.20%. 2016
• MCA From  Jaipur National University (RAJ) 71.79%.2021

PROFESSIONAL QUALIFICATION:--

• Certified Hardware Network Engineer  from HINT(Hardware institute of Network technology) (Raj.)
• Certified Training (MCSE, RHCE, CCNA) from Nase Technology Bhilwara (Raj.)
• Certified RS-CIT from VMOU kota affiliated by RKCL.

IT CERTIFICATION:--

• CISCO ID   CSCO12380793

Working Experience :--

• At Present Working as Customer Support Engineer Pentagon System and Services PVT LTD Solar Group Bhilwara .
• Six Month as a Desktop Support BB SOFTECH PVT LTD Cholamandalam Finance Bhilwara .
• One year Three month as a RajNet as FIELD ENGINEER Pratap technocrats Jaipur (HCl) in Bhilwara.
• Three year Four month as a RajNet as FIELD ENGINEER IT Cone (HCl) in Bhilwara
• Four month working as a Hardware Technician Ibis Infratech Pvt. Ltd In Ajmer.
• One year Seven month as a FMS Engineer at CMS Infosystems Pvt.Ltd In Hindustan Zinc Limited In Bhilwara (RAJ.)
• One year experience as a FMS Engineer at PCS Technology In BAJAJ ALLIANZ LIFE INSURANCE Co. Ltd in Bhilwara.
• Six Months experience in NASE technology (Bhilwara) as employee in research
Development department.

Technical Skills:-

CCNA

• Configuring and managing CISCO routers and Switches.
• Configuring routing protocol controlling other resources from accessing the network.
• Managing VLAN’s and giving security on port based and protocol based from intruders
and internal network users.
• Managing WAN technology.
• WI-FI network configuring and giving security.

MCSE
• Installing, Configuring, and Administering Windows XP Professional
• Managing and Maintaining a Windows Server 2003 Environment
• Implementing, Managing, and Maintaining a Windows Server 2003 Network Infrastructure
• Planning, Implementing, and Maintaining a Windows Server 2003 Active Directory Infrastructure

NASE

Job Award from NASE Technology

1. PCS. Technologies   (23.June. 2012 to 23.Jun.2013) as FMS Engineer

Posted at:                               Bajaj Allianz Life Insurance - Bhilwara

Responsible:

• Surveyor modular Applications Exchange client and various Site-specific web applications
• Around 100 workstations (Wipro, hp & Lenovo ), 20 Laptops and 6 network Printers (Xerox Work center 5632-232)
• IBM x3650 series Server For Data Uploading, Wipro Net power 7225Z For Fax server ,Wipro net for antivirus  Wipro net call logger Server, Wipro Net power 7225Z  additional domain controller.
• Working managing outlook clients of windows, thunderbird, MS outlook 2010 & webmail.
• Operating System Installation that includes Client & Server OS on laptop & desktop
• Windows OS  family related problems assessment & resolution
• Windows OS patch & definition update
• Desktop user support based on daily-to-daily issues
• Network installation management & troubleshooting
• Internet related issues
• FEP Antivirus support & management & through anti-virus server & client infrastructure
• ADS creation & Workgroup & deployment as per need
• DNS & DHCP configuration, implementation
• Hardware related problem & resolution that includes SMPS,,HDD,RAM, and CD-ROM
• Real time back up, IBM tape devices backup and restore.
• Online call login in web portal
• Remote support our satellite Location  (All India )

2. CMS Infosystems Pvt.Ltd (16.August. 2013 to 07.March 2015) as FMS Engineer

Posted at:                               Hindustan Zinc Limited - Bhilwara
•
• Surveyor modular Applications Exchange client and various Site-specific web applications
• Around 300 workstations (Wipro, hp & Lenovo ),100Laptops and 30 network Printers (HP, Cannon )
• IBM x3650 series Server For Data Uploading, ,Wipro net for antivirus  Wipro net call logger Server, Wipro Net power 7225Z  additional domain controller.
• Working managing outlook clients of windows, MS outlook 2010 & webmail.
• Working managing Lotus clients of windows, Lotus Clients & webmail
• Operating System Installation that includes Client & Server OS on laptop & desktop
• Windows OS  family related problems assessment & resolution
• Desktop user support based on daily-to-daily issues
• Network installation management & troubleshooting
• Internet related issues
• MCAFEE  Antivirus support & management & through anti-virus server & client infrastructure
• Real time back up, IBM tape devices backup and restore.
• Online call login in web portal

3. PentagonSystem and Services PVT LTD (16.JUN. 2020 to 11.FEB. 2021) as Customer Support Engineer                                                        Solar Group Bhilwara

• Surveyor modular Applications Exchange client and various Site-specific web applications
• sophos firewall  management & troubleshooting configure
• IBM x3650 series Server For Data Uploading. Wipro net for antivirus  Wipro net call logger Server
• Around 50 workstations (Wipro, hp & Lenovo ),30Laptops and 10 network Printers (HP )
• Working managing outlook clients of windows, MS outlook & office365   & webmail.
• Operating System Installation that includes Client & Server OS on laptop & desktop
• Windows OS  family related problems assessment & resolution
• Desktop user support based on daily-to-daily issues
• Network installation management & troubleshooting
• Internet related issues
• Data Backup (NFS)
• AWS management & troubleshooting configure.
• VMware vSphere esxi 6.7 management & troubleshooting configure

Personal Vitae

Date of Birth : 27th – June - 1992
Sex : Male
Father’s Name         : Mr. Sangram Singh Gahalot
Nationality : Indian
Language Known : English, Hindi, Rajasthan
Marital status                         :               Married

Declaration:

I hereby declare that all the above-mentioned details are true to the best of my knowledge.

Reference:
Date:   ___/___/_____
Place:   (Bhilwara)                                                                             (VIJENDAR  SINGH  GAHALOT)

Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes

Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team.

• Installing, Configuring, and Administering Windows XP Professional
• Managing and Maintaining a Windows Server 2003 Environment
• Implementing, Managing, and Maintaining a Windows Server 2003 Network Infrastructure
• Planning, Implementing, and Maintaining a Windows Server 2003 Active Directory Infrastructure
• Configuring and managing CISCO routers and Switches.
• Configuring routing protocol controlling other resources from accessing the network.
• Managing VLAN’s and giving security on port based and protocol based from intruders
and internal network users.
• Managing WAN technology.
• WI-FI network configuring and giving security.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | no
What according to you makes you a good candidate for this position? | no
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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