Subject: English Language Test - Sakshi Pandey
From: Sakshi Pandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 26 Oct 2021 06:50:01 -0400

| | Foreign Language Screening Test

Name | Sakshi Pandey    /  (122001) 9682072598    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer

Subject: unsuccessful Delivery

Dear customer hope you are well. We feel bad because of your bad experience but because of your wrong address. Your order not delivered on the given time. So please maintain the trust we assured you we delivered the order as soon as possible.

Your faithfully
Sakshi Pandey

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear customer

Subject: Default

Dear customer we got your mail regarding issues on installation we assured you as soon as possible by checking our policy. What we can do our team will let you know as soon as possible.

Thank you
Sakshi Pandey

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