Subject: English Language Test - priyanshu bhandari
From: priyanshu bhandari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 26 Oct 2021 04:35:27 -0400

| | Foreign Language Screening Test

Name | priyanshu bhandari    /  (110096) 9971518405    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Dear customer,

This is to inform you that our delivery representative tried to drop your order but unfortunately no one was present at the registered address to pick up the order.

We request you to contact 9999999999 (Kamraj Singh), to get in touch with the delivery agent directly.

For any queries, please contact again.

Thank you.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Dear Customer,

It is unfortunate to know that the product was not up to your satisfaction, we deeply regret such service.

Replacement on the product will be initiated soon and we will make sure that such practices shall not be repeated.

Please contact for any queries.

Thank you.

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