Subject: Trainer Candidate - Siddamshetty Abhilash
From: Siddamshetty Abhilash <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 26 Oct 2021 03:34:16 -0400

| | Tech Support Test

Name | Siddamshetty Abhilash
E-mail | [email-masked]
Phone Number | (91) 7013911591
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Virtual Employee Pvt Ltd | Assitant Project manager | 27 Sep | 54000
Previous Employer 1 | Intelent Global Services | Team Leader | 31 Jan | 35000
Previous Employer 2 | Wipro | Team Leader | 16 Apr | 30000

If Selected, how much time do you need to join? | 15 days
Please briefly describe your work experience specifically in training? | In my all roles in my previous company i have been subject matter expert to also i have experience migrating the process and handling complete process of it, overall i have good experience in man management and also in training
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | There are lot of situation where i have been taking care where handling difficult situtation  when handling team of 200 people both training and management
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Listen to your customer concern first and reply then accordingly to the query.
What according to you makes you a good candidate for this position? | the ability listen and understand the situation and but not judging things as we see them
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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