Subject: Tech Support Candidate - Priya Tripathi
From: Priya Tripathi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 26 Oct 2021 00:58:00 -0400

| | Tech Support Test

Name | Priya Tripathi
E-mail | [email-masked]
Phone Number | (+91) 9336344192
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Varanasi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | None | None | None | 0
Previous Employer 1 | None | None | None | 0
Previous Employer 2 | None | None | None | 0

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly, I will first try to figure out the network connectivity because this is the most important key. To check if the problem is in it or somewhere else. If found out not,then I will check my system site to fix the cookies issue. And making the connection private. Beacuse this type of problems usually occurs when your browsing connection is not safe and private.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turning
What according to you makes you a good candidate for customer service or technical support job? | According to me, I strongly believe that I possess all of the relevant skills which are highly required for this particular job profile.I just love helping people in achieving their goals and to mutually help the company grow and working in Customer Service job profile has always been my passion. Besides, Customer Service is now one of the growing sector helping and supporting  companies in order to improve the company's growth and development.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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