Subject: Trainer Candidate - Ritu Negi Ritu
From: Ritu Negi Ritu <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Oct 2021 16:52:40 -0400

| | Tech Support Test

Name | Ritu Negi Ritu
E-mail | [email-masked]
Phone Number | (91) 9654044381
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | GTB nagar

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Happy easy go | Process Trainer | 6/07/2021 | 27000
Previous Employer 1 | Ison BPO | Process Trainer | 7/8/2018 | 25000
Previous Employer 2 | NA | NA | NA | NA

If Selected, how much time do you need to join? | Immediately
Please briefly describe your work experience specifically in training? | I have 5 yrs of experience in Training
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | Not as such
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Going extra mile for customer is great service
What according to you makes you a good candidate for this position? | Experience and skill set
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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