Subject: Tech Support Candidate - Zaid Zaid
From: Zaid Zaid <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Oct 2021 11:58:31 -0400

| | Tech Support Test

Name | Zaid Zaid
E-mail | [email-masked]
Phone Number | (+91) 8427544050
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | BHALSWA DAIRY
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | ICICI bank ltd | Privilege banker | | 23500
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all  I will check the Internet connectivity then I will go for spellings of what i searched and then I will check whether this site contains any cookies which I need to allow

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Switch on the Bluetooth and make sure it is not connected to any other device
Turn mobile Bluetooth on
Search for the speaker name over the mobile Bluetooth interface
And click on connect

What according to you makes you a good candidate for customer service or technical support job? | Can easily handle the customer query and can provide the best possible solution
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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