Subject: Tech Support Candidate - NIKITA JAISWAL
From: NIKITA JAISWAL <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Oct 2021 09:55:20 -0400

| | Tech Support Test

Name | NIKITA JAISWAL
E-mail | [email-masked]
Phone Number | (91) 7275799965
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Pitampura
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I'll check the network connection
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Click on bluetooth option, scan for available devices and click on the option which shows the name of your speaker
What according to you makes you a good candidate for customer service or technical support job? | I like to help others and have good communication skill which make me good candidate for customer service
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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