Subject: Tech Support Candidate - JOGESH Kumar
From: JOGESH Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Oct 2021 05:33:21 -0400

| | Tech Support Test

Name | JOGESH Kumar
E-mail | [email-masked]
Phone Number | (91) 7683004759
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | North west delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | No | No | No | No
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

There could b problem of network or internet. So In this situation refresh the site of www.ndtv.com.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | To connect bluetooth speaker in my mobile need to open bluetooth of both mobile and speaker. And do searching to connect bluetooth while pairing. Then connect the name of speaker bluetooth.

What according to you makes you a good candidate for customer service or technical support job?

I have got diploma from customer interaction program. Where I learned how to talk with customer for regarding some issues. Thats helped me alot and gave me intrest on customer interaction progam source.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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