Subject: Tech Support Candidate - Aryan Raj
From: Aryan Raj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 25 Oct 2021 02:20:19 -0400

| | Tech Support Test

Name | Aryan Raj
E-mail | [email-masked]
Phone Number | (+91) 9078914653
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | New Ashok Nagar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Frist  I'll check that whether the given website is placed in correct order or not, then I'll check that the internet is working on my system or not, if it is not working I'll fix it and then I'll run the website.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step 1:- Turn on Bluetooth speaker
Step 2:- Unlock your mobile phone>Setting>Bluetooth
Step 3:- Search your Bluetooth speaker name and pair it.

What according to you makes you a good candidate for customer service or technical support job? | Being Responsive with positive attitude, being polite with the customers. Understanding customers issue as a friend and proving proactive cost effective and best solutions towards the problems before the customer.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |