Subject: Tech Support Candidate - Rashmi Banwale
From: Rashmi Banwale <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 24 Oct 2021 06:26:18 -0400

| | Tech Support Test

Name | Rashmi Banwale
E-mail | [email-masked]
Phone Number | (+91) 8839193052
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Seoni Madhya Pradesh
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NS | NA | NA | NA

In your past experience you have (select all that applies) | Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Will refresh the page.
2.Will check if cookies are enable.
3.Will clear cache and cookies.
4.will check if web browser is up-to-date.
5.Will restart my web browser

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Turn on the speaker.
2. Activate the Bluetooth from mobile.
3. Start the search option.
4. Connect the Bluetooth to the speaker.

What according to you makes you a good candidate for customer service or technical support job? | Since I like to interact with people, it makes me easy going to connect with people. Secondly I have a technical background, so I think I am fit for technical support
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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