Subject: Tech Support Candidate - Varun Yadav
From: Varun Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 24 Oct 2021 04:54:18 -0400

| | Tech Support Test

Name | Varun Yadav
E-mail | [email-masked]
Phone Number | (+91) 8871813559
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Bhopal
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.  First of all I check my internet connection is it working or not .

2. Ping other website to see connection working or not sometimes website go down.

3. Clear cache memory from my device.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on Bluetooth on both speaker and mobile device .

Than open mobile go to Bluetooth settings and tap whatever name of my Bluetooth speaker.

They just pair my device and now I am ready to use .

What according to you makes you a good candidate for customer service or technical support job?

I like to do Teamwork  and it's kind a job I am suitable for as I have technical knowledge n certificate in hardware , networking , CCNA , Linux
And I can easily provide technical support .
All I just need is little training and work culture .

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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