Subject: Tech Support Candidate - Kishan Pandey
From: Kishan Pandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 24 Oct 2021 00:02:49 -0400

| | Tech Support Test

Name | Kishan Pandey
E-mail | [email-masked]
Phone Number | (+91) 7235845659
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | gurugram
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Aegis | Sr executive | 1 yr | 25 k
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | As you got error while opening the website follow the step that are showing in the troubleshoot link. The Webpage it self shows what are the necessary step that have to follow to get the necessary result.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 One have to pair the device with the speaker.
2 After the pairing is done it will automatically get connected.

What according to you makes you a good candidate for customer service or technical support job? | So I am more focused and hard working towards my job .
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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