Subject: Tech Support Candidate - Shashi kala Kumari
From: Shashi kala Kumari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 23 Oct 2021 11:23:15 -0400

| | Tech Support Test

Name | Shashi kala Kumari
E-mail | [email-masked]
Phone Number | (802219) 9958216135
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Greater Noida
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Trying to correct website and not found any error

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open bluetooth
Searching speaker bluetooth device
Connecting speaker

What according to you makes you a good candidate for customer service or technical support job?

Good communication skills
Handle customer quickly

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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