Subject: Tech Support Candidate - Nilesh Singh
From: Nilesh Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 23 Oct 2021 09:04:44 -0400

| | Tech Support Test

Name | Nilesh Singh
E-mail | [email-masked]
Phone Number | (07555) 9479763868
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Rewa
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Initially refresh the page if not then restart the browser open a new section ion in the browser and try it

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Initially turn on the bluetooth of mobile phone and the bluetooth speaker and search for the names of the speaker and then click on it to prcooed further. At last an option of pair request appears which needs to b accepted and then the system gets connected

What according to you makes you a good candidate for customer service or technical support job? | I have my basics and technical clear as a expert level because I have using computer since my age of 5yrs. I have opened and tested each and every hardware part of the system note only of desktop but laptop also
On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |