Subject: Tech Support Candidate - Harshit .
From: Harshit . <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 23 Oct 2021 08:47:21 -0400

| | Tech Support Test

Name | Harshit .
E-mail | [email-masked]
Phone Number | (+91) 9412639372
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Model Town III, Delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | UPSRTC | EDP INCHARGE | 27/07/2021 | 19500
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Depends on error. If the DNS server of the website not responding then we have to contact the website administrator secondly if website is opening on other device like mobile then we have to check router and configure it properly also we can troubleshoot in windows sometimes it works because network is unidentified. Windows Network Troubleshooter fix this error.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | We have to open Bluetooth speaker then on mobile device we had to go to the connection setting in there we find Bluetooth option we have to open it. It will scan automatically the Bluetooth speaker and than we just have to pair it with.
What according to you makes you a good candidate for customer service or technical support job? | I had experience in CS field about 4 years. I had done my Three Year Engineering Diploma in Computer Science and Engineering in 2016.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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