Subject: Tech Support Candidate - ANANYA KAUSHAL
From: ANANYA KAUSHAL <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 23 Oct 2021 07:55:20 -0400

| | Tech Support Test

Name | ANANYA KAUSHAL
E-mail | [email-masked]
Phone Number | (284403) 7905038768
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Lalitpur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Restart my device.
2. Make sure that the Internet connection is established properly.
3. Check if the website is down for everybody oe just me.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. On the bluetooth Speakers.
2. On the bluetooth of my mobile phone.
3. Connection is established among both the devices.

What according to you makes you a good candidate for customer service or technical support job?

Because I am good in spoken english and can understand customer problem easily.

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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