Subject: Tech Support Candidate - ANIL KUMAR SINGH KUSHWAHA
From: ANIL KUMAR SINGH KUSHWAHA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 23 Oct 2021 06:16:09 -0400

| | Tech Support Test

Name | ANIL KUMAR SINGH KUSHWAHA
E-mail | [email-masked]
Phone Number | (+91) 9450813596
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | GHAZIPUR
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
MacOS
Linux
Networking - basic
Speakers & Audio
VoIP
USFD MANAGER

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | khemchand varanasi | usfd engineer | april 2021 | 25k
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | first i will check my laptop network after that i will check my device network through which my laptop device connected. if problem remain then i will try flight mode in both device & also switch off , on and again reconnect.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | firstly i will switch on my device and check its bluetooth name after that i will switch my mobile bluetooth and scan and pair to bluetooth device.
What according to you makes you a good candidate for customer service or technical support job? | always replies in good tone & point to point answering.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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