Subject: FW: English Language Test - nishant sharma
From: Deeksha Dadu <[email-masked]>
To: Ashish Dabral <[email-masked]>
Date: Sat, 23 Oct 2021 09:20:47 +0000

Offer for landmark, 18k, contractual

From: nishant sharma <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Friday, 22 October 2021 at 4:10 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: English Language Test - nishant sharma

 [https://www.jotform.com/uploads/lsmindia/form_files/LSMLogo-PNG.756.png]
        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Foreign Language Screening Test

Name    nishant sharma    /  (91) 7053740230    / [email-masked]<mailto:[email-masked]>
Whats your first language       English
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.  Hello sir/mam,  sorry for the inconvenience faced by you, the reason for delay in delivery of your courier is caused by the wrong address  given by you. Please provide the correct address so the order made by you can reach quickly.

Thank you
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.   Hello sir, as per your requirement to replace the cabinet will be proceeded as it comes with a 1 month replacement warranty. Soon one of our executives will reach at your doorstep and will collect the cabinet and after further process you will get a replacement.

Thank you