Subject: Arabic Language Test - Abdulatef Al sayadi
From: Abdulatef Al sayadi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 22 Oct 2021 07:41:00 -0400

| | Foreign Language Screening Test

Name | Abdulatef Al sayadi    /  (0091) 9581522478    / [email-masked]
Whats your first language | Arabic
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | This kind of satuation happened always specially in the field os f customer support I would appolgize to the customer about the delay in his order as the address given was wrong and asked the customer for the new address to deliver the bag as soon as possible then I will make sure the customer is satisfied and inform him next time we will try our best to avoid such a delay or mis placing the order due to wrong location
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | I would appolgize for the unexpected problems on the TV as it was in the box and we don&#039;t have the w right to open it so we will send our team to check of it TV can be fixed in ur location instead of replacing it as that may take a long time our team will come and see what the problem is we will take an action accordingly

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