Subject: Arabic Language Test - marwan altamimi
From: marwan altamimi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 22 Oct 2021 06:42:22 -0400

| | Foreign Language Screening Test

Name | marwan altamimi    /  (77026) 58005    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

عزيزنا العميل

لقد تحققنا من الشكوى المقدمة منك, فوجدنا ان العنوان خاطئ لدى شركة الشحن, نرجوا ارسال العنوان الصحيح عبر الايميل التالي (..........)

وسوف نتابع طلبك حال ارسال العنوان لنا فورا, نعتذر على الازعاج

نتمنى لك اوقاتا طيبة

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

مرحبا عزيزنا العميل abdul

سوف يتم البت في طلبك,ونعتذر منك على هذا الازعاج

نتمنى لك وقتا سعيدا

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