Subject: Tech Support Candidate - Harshit Rastogi
From: Harshit Rastogi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 22 Oct 2021 06:26:49 -0400

| | Tech Support Test

Name | Harshit Rastogi
E-mail | [email-masked]
Phone Number | (+91) 7300597539
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Dwarka Sector 1
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | HashStudioz technologies pvt ltd | Associate software intern | 22 September 2021 | 15000 per month
Previous Employer 2 | Xpert webtech pvt ltd | Android Development intern | 12 July 2021 | 00

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First, I'll check my internet connection and then my firewall settings, if error continues, I'll check for cache and cookies settings
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Go to Bluetooth settings, add new devices, search for the device I am connecting to, select on that device and pair
What according to you makes you a good candidate for customer service or technical support job? | Good communication skills and knowledge of operating system and hardware
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |