Subject: Tech Support Candidate - ANIL KUMAR SINGH KUSHWAHA
From: ANIL KUMAR SINGH KUSHWAHA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 Oct 2021 11:41:28 -0400

| | Tech Support Test

Name | ANIL KUMAR SINGH KUSHWAHA
E-mail | [email-masked]
Phone Number | (+91) 9450813596
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Ghazipur
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
MacOS
Linux
Networking - basic
Speakers & Audio
VoIP
front end developer

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | khemchand | usfd | april2021 | 25k
Previous Employer 2 | uppcl | trainer | 0ctober 2017 | 15k

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First i will check my connectivity in my computer.
After checking it i will check my device network means mobile or hotspot then after i will on flight mode of both devices & off.By doing all this issue continue then i will shut down both devices & after some time on both and reconnect.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.on the bluetooth device first & check the device name.
2.on the bluetooth of mobile & let it discoverable till pairing the device. now it is connected.

What according to you makes you a good candidate for customer service or technical support job?

honesty with work at any cost & learning concepts will always enhance my carrier.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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