Subject: Tech Support Candidate - Rahul Singh Rahul
From: Rahul Singh Rahul <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 Oct 2021 10:02:31 -0400

| | Tech Support Test

Name | Rahul Singh Rahul
E-mail | [email-masked]
Phone Number | (244001) 8439457410
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida sector 49
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Savaari Car Rental | Voice support executive | 1 October 2021 | 13000
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If I face a problem like I am not able to visit the www.ndtv.com. the problem may it is network problem or may be system clock show the wrong time and date.if we update the time system may be working properly and we visit the site easly.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn on the Bluetooth both of them and create a pair one device identify second device. Now our devices are connected.

What according to you makes you a good candidate for customer service or technical support job?

First of all he/she has a basic knowledge of technical support like networking and hardware.
And identify the problem quickly.

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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