Subject: Tech Support Candidate - UDAY T
From: UDAY T <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 Oct 2021 08:39:02 -0400

| | Tech Support Test

Name | UDAY T
E-mail | [email-masked]
Phone Number | (91) 9008615150
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | bengaluru(Karnataka)
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | when it doesn't open the website which we are needed then there will be a problem in the network which we connected to the system it can be a problem in speed or it does not connect to any network ...if everything is ok like network speed is correct then also the website does not opens that time the website then the main server only problem .these are the possibility reason where we face.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

step1:turn on Bluetooth speaker
step2:turn on Bluetooth in mobile
step3:press the Bluetooth connecting button until it pairs to mobile name.
step4:After pairs the name and it Connected.

What according to you makes you a good candidate for customer service or technical support job? | technical support specialists provide assistance to customers experiencing technical, software, and or hardware problems. It builds strong support for customers, strong interpersonal skills, and basic advanced troubleshooting skills.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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