Subject: Tech Support Candidate - Anushka Agrawal
From: Anushka Agrawal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 Oct 2021 08:29:46 -0400

| | Tech Support Test

Name | Anushka Agrawal
E-mail | [email-masked]
Phone Number | (202138) 6395637414
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Aligarh
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
MacOS
Linux
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Fresher | Fresher | Fresher |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | This problem can be solved by restarting our device. And this process clear cache and force device to reload program web page

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open settings
Turn on bluetooth
Select bluetooth to view options
Select pair New device
And allow pairing

What according to you makes you a good candidate for customer service or technical support job? | Candidate has ability to see a problem and solve it on time and great communication skills attention for details passion for technology
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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