Subject: English Language Test - Manish Verma
From: Manish Verma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 Oct 2021 08:11:55 -0400

| | Foreign Language Screening Test

Name | Manish Verma    /  (+91) 7080276503    / [email-masked]
Whats your first language | English

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hi customer name,

We have your order but your delivery address is wrong so kindly connect with me our share your address in this mail.

Homebox Team

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hi Abdul,

Thankyou for sharing your problem we definitely check your problem our team will come and check and fix all the problems.

Homebox Team

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