Subject: Tech Support Candidate - Simran Sagar
From: Simran Sagar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 Oct 2021 08:09:38 -0400

| | Tech Support Test

Name | Simran Sagar
E-mail | [email-masked]
Phone Number | (91) 8791380212
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Agra
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First open the chrome browser type www.ndtv.com and click on search button if the web site shows error then search the ndtv on the web browser then click on the links lists in the web page
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn on the button of the speaker and select the Bluetooth mode then  turn on the Bluetooth of the mobile then search the speaker device the pair the device and connect it.

What according to you makes you a good candidate for customer service or technical support job?

A person having Good communication skills ,Problem solving , Calm behaviour,Good listener should makes you a good candidate for customer service

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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