Subject: Tech Support Candidate - lovish saini
From: lovish saini <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 20 Oct 2021 12:58:50 -0400

| | Tech Support Test

Name | lovish saini
E-mail | [email-masked]
Phone Number | (91+) 8920625959
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | fresher | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. So first we need to hit on setting  button which will be available on the top right corner of tab .
2. On the left side  hit on privacy or security option there you will find clear browsing data
3. Delete cookies and cached and close your browser and restart again .

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.You have to swipe down from top of your mobile screen and turn on the Bluetooth
2. Turn the power of Bluetooth as well
3. find your Bluetooth device name and pair it with your device

What according to you makes you a good candidate for customer service or technical support job?

1. Greeting is very Necessary
2. You need to have patience while solving  customer technical support queries .
3. Language should be more respectful and with full off professionalism

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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