Subject: Trainer Candidate - Mehak Jain
From: Mehak Jain <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 19 Oct 2021 03:39:25 -0400

| | Tech Support Test

Name | Mehak Jain
E-mail | [email-masked]
Phone Number | (+91) 9560616298
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Tri Nagar

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | IGT | AM - Quality | Na | 56000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

If Selected, how much time do you need to join? | 2 months
Please briefly describe your work experience specifically in training? | Overall experience of more than 8 years
Have you worked as a trainer in a Call Center/Customer Service/BPO Environment? | Yes
Please tell us below in 300 - 500 words about the most difficult situation you faced either while training or managing a team. | Na
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | -
What according to you makes you a good candidate for this position? | My overall experience with customer service and quality function
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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