Subject: Transcript of Tuesday, October 19th, 2021, 06:34:21 am. Operator: Diana. Visitor: Traveler
From: LiveChat <[email-masked]>
To: [email-masked]
Date: Tue, 19 Oct 2021 06:43:45 +0000

Chat transcript

		ref referrer_unknown

	Diana Tue, 10/19/21 06:34:21 am UTC
		Hi there, can we help you plan your upcoming holiday?
	Traveler  06:34:21 am
		Hello
We are in the very early stages of planning a trip in 2023. We are planning a european river cruise the ends with three days in Lake Como Italy. I would like to extend my time around como with a stay in one of the surrounding villages and then look for some options for about two weeks, maybe a train to florence and then to somewhere in tuscany.
i have travelled with you previuosly and enjoyed your alternative accomodation and little villages in croatia
thanks Donna Ridley
	Diana 06:34:59 am
		Please allow me a moment to go through your text. 
	Traveler  06:35:09 am
		sure
	Diana 06:35:40 am
		Alright!We can get one of our expert vacation planners to get in touch with you with more information.

May I know your name, email and phone number?
	Traveler  06:36:51 am
		Donna Ridley
[email-masked]
I would prefer email contact in the first instance
	Diana 06:36:57 am
		Sure, Thank you for sharing your details. Can you please help me by letting me know how many members would there be in the travel group? Please specify if there are children travelling with you.
	Traveler  06:37:13 am
		4 adults
	Diana 06:37:15 am
		Alright! Which country you will be travelling from?

	Traveler  06:37:22 am
		Australia
	Diana 06:37:35 am
		Okay, what kind of activities do you like to do on vacation?

	Traveler  06:39:22 am
		we like a relaxing holiday , not too rushed at all. We like great food, art cultural activities, love beautiful landscapes, a little shopping. It is 4 women. Not too many destinations
	Diana 06:39:25 am
		Alright! Can you please help me with the month or approximate date when you would like to plan this trip in 2023? 
	Traveler  06:40:04 am
		from 7 June 2023 - please note nothing is definite
	Diana 06:40:24 am
		No problem. Thanks for the information. I will forward your concern to our Travel Expert so that they can assist you with your requirements soon.

		Is there anything else I can help you with?
	Traveler  06:41:08 am
		no thanks, our other option is france.. do you also do holidays in fracne
	Diana 06:41:50 am
		Yes, we do plan the trip to France.
	Traveler  06:42:20 am
		ok lets try italy first
	Diana 06:42:56 am
		I do apologize Donna, we do not cover France.
	Traveler  06:43:03 am
		ok
	Diana 06:43:13 am
		Sure, I will share your details with my travel expert. 
		Please expect a follow up from our side shortly. 
		Is there anything else I can help you with?
	Traveler  06:43:37 am
		no thanks
	Diana 06:43:39 am
		You are most welcome. It was nice talking to you. Have a great day, goodbye!
	System 06:43:44 am
		Diana archived the chat

	9m 23s

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