Subject: Audit feedback for Chat ID: R0FZRBN1YP and R0JZ3PIXAV
From: Amit Gupta <[email-masked]>
To: Harsh Sharma <[email-masked]>
Cc: Pritish Nandi <[email-masked]>, deeksha <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Fri, 15 Oct 2021 02:21:04 -0700 (MST)

Chat transcript :R0FZRBN1YP 

Traveler and Harry 
Chat started: Yesterday, 11:23 pm 
Harry 
Hi there, can we help you plan your upcoming vacation? 
Traveler 
Hi. Are your prices in Canadian dollars 
Harry 
Its in US dollars 
Traveler 
OK thanks 
11:24:33 pm 
Traveler left the chat. 

Very short chat and customer had a specific query which was answered instantly, good work Harsh. 

Chat transcript : R0JZ3PIXAV 

Traveler and Harry 
Chat started: Today, 04:45 am 
Harry 
Hi there, can we help you plan your upcoming vacation? 
Traveler 
hi there, yes i am interested in your services 
do you help with travel, lodging and activities? 
04:55:03 am 
Traveler left the chat 

Customer asked question that she wanted to get an answer however she left the chat too soon and before it could be answered by Harsh. 

Best Regards, 

Thanks 
Amit