Subject: Fwd: Tech Support Candidate - Vaishali Agrawal
From: Ashish Dabral <[email-masked]>
To: [email-masked]
Date: Thu, 14 Oct 2021 23:48:04 -0700 (MST)

Regards, 
Ashish Dabral 

From: "Vaishali Agrawal" <[email-masked]> 
To: "saurabh" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Deeksha" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "Pritish Nandi" <[email-masked]>, "nitin sobti" <[email-masked]> 
Sent: Thursday, October 14, 2021 10:22:41 PM 
Subject: Tech Support Candidate - Vaishali Agrawal 

	

	
	
			Tech Support Test 
		Name 	Vaishali Agrawal 
E-mail 	[email-masked] 
Phone Number 	(91) 9897612951 
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
Where do you currently live (area) 	Aligarh 
Which best describes your Technical Support capabilities 	I don't have experience or skills for Technical Support 
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	Networking - basic 
Hardware - Basic 
Hardware - Advanced 
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	NA 			
Previous Employer 1 	NA 			
Previous Employer 2 	NA 			
In your past experience you have (select all that applies) 	Did not interact with customers, supported internal employees 
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Step 1: Check your connection. 
Step 2: Disable software that might be interfering 
Step 3: Try a different browser 
Step 4: Check your DNS. 
Step 5: Restart your computer 
Step 6: Try a different device. 

Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Step 1: Switch on speaker. Put the speaker on pairing mode. 
Step 2: Switch on bluetooth on mobile phone 
Step 3: Wait for the phone to connect. 
Step 4: Play the music 
What according to you makes you a good candidate for customer service or technical support job? 	Communication skills 
On a scale of 1 - 5 please rate your fluency in spoken English 	2