Subject: Fwd: Tech Support Candidate - MONI KESHARI
From: Ashish Dabral <[email-masked]>
To: [email-masked]
Date: Thu, 14 Oct 2021 23:47:54 -0700 (MST)

Regards, 
Ashish Dabral 

From: "MONI KESHARI" <[email-masked]> 
To: "saurabh" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Deeksha" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "Pritish Nandi" <[email-masked]>, "nitin sobti" <[email-masked]> 
Sent: Thursday, October 14, 2021 10:48:57 PM 
Subject: Tech Support Candidate - MONI KESHARI 

	

	
	
			Tech Support Test 
		Name 	MONI KESHARI 
E-mail 	[email-masked] 
Phone Number 	(+91) 7985722086 
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
Where do you currently live (area) 	NOIDA 62 
Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	NA 	NA 	NA 	NA 
Previous Employer 1 	NA 	NA 	NA 	NA 
Previous Employer 2 	NA 	NA 	NA 	NA 
In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with customers over Email 
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Type cmd /k ipconfig /displaydns in the Run window to see the cache entries. If that unreachable website is listed in the cache, type cmd /k ipconfig /flushdns to clear the cache. Fix 4: Website May Be Blocked – The chances are rare but it is possible that access to some particular website may be have been restricted by the Office firewall. 
Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Go to settings 
Tap the Bluetooth option 
Turn on Bluetooth 
A list of available devices will appear. 
If your speaker is not listed, press the button on your speaker that makes it discoverable – it’s often a button with a Bluetooth symbol on it. 
On your mobile select your speaker (it might be a random product number but should have the speaker’s brand name listed) and that’s it, you’re connected! 

What according to you makes you a good candidate for customer service or technical support job? 	Register now or log in to answer. What makes me an ideal candidate for a customer service job is my sincerity and commitment to deliver excellence. This taught me a very crucial realization.that the every service is reflection of a company's vision and mission 
On a scale of 1 - 5 please rate your fluency in spoken English 	4