Subject: Undeliverable: Re: Ex-employment verification for the candidate - Sovran
From: <[email-masked]>
To: <[email-masked]>
Date: Thu, 14 Oct 2021 11:43:10 +0000

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Your message to [email-masked] couldn't be delivered.
hrteam wasn't found at livesalesman.com.
ashish  Office 365      hrteam
Action Required                 Recipient
Unknown To address

How to Fix It
The address may be misspelled or may not exist. Try one or more of the following:

  *   Send the message again following these steps: In Outlook, open this non-delivery report (NDR) and choose Send Again from the Report ribbon. In Outlook on the web, select this NDR, then select the link "To send this message again, click here." Then delete and retype the entire recipient address. If prompted with an Auto-Complete List suggestion don't select it. After typing the complete address, click Send.
  *   Contact the recipient (by phone, for example) to check that the address exists and is correct.
  *   The recipient may have set up email forwarding to an incorrect address. Ask them to check that any forwarding they've set up is working correctly.
  *   Clear the recipient Auto-Complete List in Outlook or Outlook on the web by following the steps in this article: Fix email delivery issues for error code 5.1.10 in Office 365<https://go.microsoft.com/fwlink/?LinkId=532972>, and then send the message again. Retype the entire recipient address before selecting Send.

If the problem continues, forward this message to your email admin. If you're an email admin, refer to the More Info for Email Admins section below.

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More Info for Email Admins
Status code: 550 5.1.10

This error occurs because the sender sent a message to an email address hosted by Office 365 but the address is incorrect or doesn't exist at the destination domain. The error is reported by the recipient domain's email server, but most often it must be fixed by the person who sent the message. If the steps in the How to Fix It section above don't fix the problem, and you're the email admin for the recipient, try one or more of the following:

The email address exists and is correct - Confirm that the recipient address exists, is correct, and is accepting messages.

Synchronize your directories - If you have a hybrid environment and are using directory synchronization make sure the recipient's email address is synced correctly in both Office 365 and in your on-premises directory.

Errant forwarding rule - Check for forwarding rules that aren't behaving as expected. Forwarding can be set up by an admin via mail flow rules or mailbox forwarding address settings, or by the recipient via the Inbox Rules feature.

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Mail flow settings and MX records are not correct - Misconfigured mail flow or MX record settings can cause this error. Check your Office 365 mail flow settings to make sure your domain and any mail flow connectors are set up correctly. Also, work with your domain registrar to make sure the MX records for your domain are configured correctly.

For more information and additional tips to fix this issue, see Fix email delivery issues for error code 5.1.10 in Office 365<https://go.microsoft.com/fwlink/?LinkId=532972>.

Original Message Details
Created Date:   10/14/2021 11:43:02 AM
Sender Address: [email-masked]
Recipient Address:      [email-masked]
Subject:        Re: Ex-employment verification for the candidate - Sovran

Error Details
Reported error: 550 5.1.10 RESOLVER.ADR.RecipientNotFound; Recipient [email-masked] not found by SMTP address lookup
DSN generated by:       TY2PR04MB3229.apcprd04.prod.outlook.com

Message Hops
HOP     TIME (UTC)      FROM    TO      WITH    RELAY TIME
1       10/14/2021
11:43:02 AM     mail.lsmindia.com       mail.lsmindia.com       ESMTP   *
2       10/14/2021
11:43:02 AM     mail.lsmindia.com       localhost       ESMTP   *
3       10/14/2021
11:43:03 AM     localhost       mail.lsmindia.com       ESMTP   1 sec
4       10/14/2021
11:43:03 AM     mail.lsmindia.com       localhost       ESMTP   *
5       10/14/2021
11:43:04 AM     localhost       mail.lsmindia.com       ESMTP   1 sec
6       10/14/2021
11:43:06 AM     mail.lsmindia.com       PU1APC01FT054.mail.protection.outlook.com       Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)    2 sec
7       10/14/2021
11:43:07 AM     PU1APC01FT054.eop-APC01.prod.protection.outlook.com     SLXP216CA0065.outlook.office365.com     Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)    1 sec
8       10/14/2021
11:43:07 AM     SLXP216CA0065.KORP216.PROD.OUTLOOK.COM  TY2PR04MB3229.apcprd04.prod.outlook.com Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)    *

Original Message Headers

Date: Thu, 14 Oct 2021 04:43:02 -0700 (MST)
From: Ashish  Dabral <[email-masked]>
To: S Nuzhath Afshan <[email-masked]>
CC: saurabh <[email-masked]>, [email-masked],
        Anju Vikraman <[email-masked]>
Subject: Re: Ex-employment verification for the candidate - Sovran

Subject: Re: Ex-employment verification for the candidate - Sovran
From: Ashish Dabral <[email-masked]>
To: S Nuzhath Afshan <[email-masked]>
Cc: saurabh <[email-masked]>, [email-masked], Anju Vikraman <[email-masked]>
Date: Thu, 14 Oct 2021 04:43:02 -0700 (MST)

Dear Sir/Ma'am, 

Please submit the request using the below form. 

https://form.jotform.me/lsmindia/emp-verification 

Regards, 
Ashish Dabral 

From: "S Nuzhath Afshan" <[email-masked]> 
To: "saurabh" <[email-masked]>, [email-masked], "Ashish Dabral" <[email-masked]> 
Cc: "Anju Vikraman" <[email-masked]> 
Sent: Thursday, October 14, 2021 4:52:49 PM 
Subject: FW: Ex-employment verification for the candidate - Sovran 

Dear Official, 

It would be a great favour if you can spare few minutes from your busy schedule and help us in confirming the employment details of the candidate , Kindly request you to assist us below verification as your Ex-employee’s employment is on hold and its really urgent. 

Awaiting for your revert 

Regards, 

Shaik Nuzhath Afshan | Operations Analyst 

E : [ mailto:[email-masked] | [email-masked] ] 

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From: Uttej N <[email-masked]> 
Sent: 07 October 2021 12:14 
To: [email-masked]; [email-masked]; [email-masked] 
Cc: Anju Vikraman <[email-masked]> 
Subject: Ex-employment verification for the candidate - Sovran 

Dear HR 

Greetings! 

First Advantage Private Limited is acting on behalf of a Client with context to Employment Screening Services 

Request you to verify the following information provided by Sovran who claims his employment with your esteemed organization “ Cherry E-Commerce Services Private Limited ” 

Name of the Client: Cognizant Technology Solutions (IT) 

	

Details 	

Details provided by the Candidate 	

Correct as per your records? (Yes/No) 
If no, please provide details as per your records 

FADV Reference Number: 	

179282943 	

	

Name 	

Cherry E-Commerce Services Private Limited 	

Company Address 	

Company Landline number 	

- 

Employee Code 	

833 	

	

Dates Employed (From)(Please specify MM/DD/YY) 	

February/3/2018 	

(Please Specify ) 

Dates Employed (To) (Please specify MM/DD/YY) 	

March/7/2019 	

(Please Specify ) 

Designation 	

Customer Care Executive Japanese Language 	

(Please Specify ) 

Salary Details (Please Specify Net/Gross/CTC 

per month / per annum) 	

(Please Specify ) 

Supervisor name and designation 	

Ashish Dabral, Supervisor And Manager HR 	

(Please Specify ) 

Reason for Leaving 	

(Please Specify ) 

Permanent / Contractual 	

(Please Specify ) 

Eligible for Rehire 	

(Please Specify ) 

Did the candidate provide sufficient notice period while leaving? 	

(Please Specify ) 

Is the document (Experience and Relieving Letter) authentic? (Please specify Yes/No) 	

(Please Specify ) 

Are any dues pending? 	

(Please Specify ) 

Is there any violation of bond or contract? 	

(Please Specify ) 

Exit Formalities Completed? 	

(Please Specify ) 

Verified By (Name, Designation and Department) 	

(Please Specify ) 

I would be highly obliged if you could verify the above details and revert at the earliest. 

Your input is greatly valued. Looking forward to your co-operation. 

Have a nice day. 

Regards, 

Uttej N | Operation Analyst 

E : [ mailto:[email-masked] | [email-masked] ] 

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