Subject: Tech Support Candidate - Ayushi Sahu
From: Ayushi Sahu <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 14 Oct 2021 02:41:34 -0400

| | Tech Support Test

Name | Ayushi Sahu
E-mail | [email-masked]
Phone Number | (70079) 74138
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Kanpur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Click on the menu button menuButton to open the menu panel.
Click History and select Clear Recent History….
In the Time Range to clear: drop-down, select Everything.
Below the drop-down menu, select both Cookies and Cache. Make sure other items you want to keep are not selected.
Click

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Firstly you should turn on the Bluetooth on both devices.
Then tap on Bluetooth on your mobile then select the speaker that you want to connect.
Here you go speaker is connected

What according to you makes you a good candidate for customer service or technical support job? | I'm fit for the role because I have an technical background and good knowledge of networking protocols.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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