Subject: Tech Support Candidate - Kavita Unnikrishnan
From: Kavita Unnikrishnan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 13 Oct 2021 06:14:39 -0400

| | Tech Support Test

Name | Kavita Unnikrishnan
E-mail | [email-masked]
Phone Number | (85608) 67157
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Jaipur
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I'll look what is the error next if it is possible to correct manually then I go for it else computer itself provide details to how to troubleshoot.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly we turn on the bluetooth mode in both devices and then check the available devices in mobile phone and pair to the speaker name showing in the phone and we are ready to go.
What according to you makes you a good candidate for customer service or technical support job? | As you referenced my resume I'm a technical person and so I can say that I will provide good technical support
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |