Subject: Tech Support Candidate - Sakshi raghuwanshi Sakshi raghuwanshi
From: Sakshi raghuwanshi Sakshi raghuwanshi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Oct 2021 23:20:18 -0400

| | Tech Support Test

Name | Sakshi raghuwanshi Sakshi raghuwanshi
E-mail | [email-masked]
Phone Number | (91) 9098392789
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Vidisha
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | 00 | 00 | 00 | 00
Previous Employer 1 | 00 | 00 | 00 | 00
Previous Employer 2 | 00 | 00 | 00 | 00

In your past experience you have (select all that applies) | Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | DNS is the service that converts a website's domain name into the IP address that Firefox uses to connect to a website. This information is saved to your computer's DNS cache in order to improve speeds. However, if the DNS cache record is corrupt or the website has changed IP address, Firefox may be directed to the incorrect server.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Yes
What according to you makes you a good candidate for customer service or technical support job? | I decided to go into technical support because I’ve been fascinated by technology all my life, and I also love working with people. I want to use my technical know-how to directly solve issues customers are having. I want to be the person that makes life easier and more enjoyable for folks who’ve run into a problem.”
On a scale of 1 - 5 please rate your fluency in spoken English | 2

| |