Subject: Tech Support Candidate - Bhavneet Singh
From: Bhavneet Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Oct 2021 22:48:43 -0400

| | Tech Support Test

Name | Bhavneet Singh
E-mail | [email-masked]
Phone Number | (70067) 32413
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | DELHI
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | STEC | GTE | 13/10/2021 | 20044
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Interacted with customers over Live Chat
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly i will check my internet connection, if its not connected,then i will connect to it. Otherwise i can try opening it on a private tab.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open your settings > Connections > Bluetooth > Turn on > Scan the device > Then Click the device name you want to pair> Then enter the pair key> Your device is connected
What according to you makes you a good candidate for customer service or technical support job? | I am having good communication skills & i know the basics of networking & other technical devices.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |