Subject: Tech Support Candidate - Siddharth Siddharth
From: Siddharth Siddharth <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Oct 2021 13:24:41 -0400

| | Tech Support Test

Name | Siddharth Siddharth
E-mail | [email-masked]
Phone Number | (91) 9467036.99
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Gurgaon
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Check the web address (URL) in the address bar to make sure you're going to the right webpage.If you are, try to open the same webpage on another computer connected to the same network.If you can't see the webpage on any computer, check if you're connected to the Internet. If you are, the webpage might be down. And clear the cookies and cache

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. First of all switch on of bluetooth speaker and mobile phone also
2. Goes to Bluetooth settings in the phone and see the Bluetooth speaker name and click on it and then pair

What according to you makes you a good candidate for customer service or technical support job? | Good learner and positive approach and good speaker
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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