Subject: Tech Support Candidate - Situ Kumar
From: Situ Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Oct 2021 13:08:51 -0400

| | Tech Support Test

Name | Situ Kumar
E-mail | [email-masked]
Phone Number | (84332) 14640
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | SOUTH DELHI
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | New allenberry | QC | 1-7-2017 | 9000
Previous Employer 1 | Sandan vikash | Junior Assistant technics | 7-7-2018 | 11k
Previous Employer 2 | Aimil LTD | QC department | 9-10-2021 | 15k

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | My technology skill QA inspection and calibration side engineer
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Yes connect Bluetooth speaker from phone
What according to you makes you a good candidate for customer service or technical support job? | My according to technics & support customer job
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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