Subject: Tech Support Candidate - Devesh Kaushik
From: Devesh Kaushik <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Oct 2021 07:55:14 -0400

| | Tech Support Test

Name | Devesh Kaushik
E-mail | [email-masked]
Phone Number | (+91) 6396556506
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Meerut
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Linux
Networking - basic
MS Excel

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | No | No | No |
Previous Employer 1 | No | No | No |
Previous Employer 2 | No | No | No |

In your past experience you have (select all that applies) | Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Open a new tab and check to see if you can load another website like google.com or mozilla.org.
If you can open another site, skip down to The problem only happens with certain websites.
If you can't open another site, continue on to the next step.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly we open bluetooth in our mobile phone  and second we paired through another device and after then connected
What according to you makes you a good candidate for customer service or technical support job? | According to Good disciplines and Good behaviour and work  do according to time I progress daily
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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