Subject: Tech Support Candidate - Sohan raut Sohan
From: Sohan raut Sohan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Oct 2021 04:19:10 -0400

| | Tech Support Test

Name | Sohan raut Sohan
E-mail | [email-masked]
Phone Number | (7781) 859673
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | DEOGHAR
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Statcon electronic India limited | JE | | 18000/-
Previous Employer 1 | Thermal power plant ntpc | Technician | | 15000/
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Yes
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First open the mobile Bluetooth then connect speaker wife and then ready to voice
What according to you makes you a good candidate for customer service or technical support job? | We have to nolladge the all type of technical failure problem and how it removes
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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