Subject: Tech Support Candidate - AKASH PATEL
From: AKASH PATEL <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Oct 2021 02:39:59 -0400

| | Tech Support Test

Name | AKASH PATEL
E-mail | [email-masked]
Phone Number | (+91) 8765645627
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | LUCKNOW
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Hardware - Basic
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | Na
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I'll try to open any other website if that are opening properly then I'll check which kind of error I'm getting for that particular website and according to the error code I'll troubleshoot that problem.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly, I'll turn on the blutooth on my phone as well as for the speaker. After this I'll pair the speaker with my phone.
What according to you makes you a good candidate for customer service or technical support job? | My technical background.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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