Subject: Tech Support Candidate - Pasumarthi Hareesh
From: Pasumarthi Hareesh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 11 Oct 2021 12:46:08 -0400

| | Tech Support Test

Name | Pasumarthi Hareesh
E-mail | [email-masked]
Phone Number | (+91) 7097228229
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Hyderabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Linux
Networking - basic
SQL queries/server

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I can find the error... That can be appears on the screen. Depends on the situation, i can analyze the what type error can be the problem. So that time i can check where and what was the issue. In that time I can go through the settings and troubleshoot the problem.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | In my mobile phone go through the settings>bluetooth >Turn on and then select the device and it can be paired..
What according to you makes you a good candidate for customer service or technical support job? | May be i think, In my point of view, Good communication skills and good knowledge about the technical support, like some programming languages and to know the environment of the operating system can makes a good candidate or suitable for that role.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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