Subject: Tech Support Candidate - Binit Singh
From: Binit Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 11 Oct 2021 09:10:52 -0400

| | Tech Support Test

Name | Binit Singh
E-mail | [email-masked]
Phone Number | (201014) 8368166933
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Indrapuram Gaziyabaad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Inspirisys Solution limited | Technical support Engineer | 7th Jan 2021 | 9046
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1See if the Problem Is on Your End or Theirs.

2.Browse a Cached Version of the Page.

3.Disable Add-Ons and Other Interfering Software.

4.Check Another Browser or Incognito Window.

5.Fix Your DNS.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.Swipe down from the top of the screen.

2.Touch and hold Bluetooth.

3.Tap Pair new device. If you don't find Pair new device, check under "Available devices" or tap More. Refresh.

3.Tap the name of the Bluetooth device you want to pair with your device.

4Follow any on-screen instructions.

What according to you makes you a good candidate for customer service or technical support job? | With my skills and expertise I would fit perfectly in such a company culture. I am a great listener and always oriented towards solving a problem. I've gathered relevant experience and have an extremely positive attitude towards doing anything in my life.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

| |